Under the supervision of the NC State Student Centers assistant director
for operations and student development, the primary purpose of this
position is to coordinate, assess, and implement a robust student
development program for 100+ student employees. This position is critical
to fulfilling the NC State Student Centers mission to “serve as a
cornerstone for student growth, learning, and involvement, including an
environment prioritizing students leading operations.”

This position will direct the hiring and onboarding of new student
employees, including recruitment, supervision and oversight of a student
hiring committee, and completion of all human resources requirements.
This position will also facilitate the promotion process for existing staff
members, including maintaining eligibility records, coordinating interviews,
and providing interview feedback in support of professional development.

In addition, this position will design and implement a professional
development program by collaborating with campus partners and designing
unique workshops to meet the needs of student employees. This position is
responsible for training and supervision of the student community building
committee, which includes planning and implementation of ongoing
programming throughout the semester. 

This position is responsible for the marketing and implementation of a
department-wide employee recognition initiative. This position will create
and maintain a system to monitor training progress for all student
employees in alignment with our learning outcomes and objectives.

This position will collaborate with supervisors to ensure the fair and
consistent implementation of processes and initiatives across the student
employment program, and provide ongoing training to supervisors to
ensure they are capable of supporting student success and development
through daily interactions with students and through formal processes
including training, accountability, semesterly evaluations, and recognition.

In collaboration with the department leadership, this position will provide
ongoing formal assessment of the student employment program in relation
to the learning objectives and assessing student employment in the student
centers as a high impact practice.

Email Allison van den Berg (acvanden@ncsu.edu) with any questions. 

• Prior experience in student development, student affairs, or other student-related field in a college or university setting (preferred but not required)
• Strong written and verbal communication skills to effectively communicate with customers, peers and supervisors; and professionally communicate with multiple levels of employees within the University.
• Provide outstanding customer service, including the ability to remain professional and respectful under pressure when dealing with difficult situations.
• Must follow written and/or verbal instructions.
• Excellence in completing all tasks and performance goals.
• Ability to use or learn to use email and use a PC and MS Office Suite (or similar) proficiently.
• Exemplary customer service skills.
• Ability to effectively communicate with clients, supervisors, subordinates, and peers.
• Must be detail-oriented.
• Must possess excellent written and verbal communication skills.
• Demonstrate an ability to work under stress and complete complex work assignments and projects.
• Possess superb organizational skills.
• Must be able to work a flexible schedule including nights and weekends.

About North Carolina State University

For information about NC State University, please visit www.ncsu.edu. For information about NC State Student Centers, visit studentcenters.ncsu.edu.

Connections working at North Carolina State University