Director of the University Memorial Center at CU Boulder
University of Colorado Boulder
Location: Boulder, Colorado
Type: Full Time
Salary: Range $125,000 to $130,000
Onboarding assistance available within Student Affairs guidelines.
Internal Number: 46721
Job Summary The University of Colorado Boulder encourages applications for a UMC Director! This position is in charge of the administration and operation of the University Memorial Center (UMC) and all associated programs. The Director leads the planning, development, implementation, and assessment of facilities, programs, and services that support the educational, cultural, social, and recreational needs of students and the broader CU Boulder community. This role is responsible for setting a high standard in the areas of policy implementation, delivery of quality services and revenue generation, advocacy for diversity, sustainability, and assessment, facility maintenance and renovation, and student development. Given the role and visibility of the UMC for the campus and larger community, the UMC Director is seen as a leader in the Division of Student Affairs and across the CU campus. This pivotal role works collaboratively with UMC staff, the UMC Board, and campus administration and partners to champion the UMC's short and long-term facility and planning goals. In addition, the Director advises the joint board of CU Student Government (CUSG), and provides guidance on budget and financial support services for CUSG.
Who We Are Known as the campus “living room,” thousands of people visit the University Memorial Center (UMC) every day to grab a bite to eat, enjoy free entertainment, shop the retail stores, study with the free wireless Internet or engage with peers. With a wide variety of student services and student group offices in the building and active student governance, the UMC is an exciting center for activism and community interaction. We celebrate diversity through food, dance, art, music, and the free exchange of ideas. The UMC is leading the charge for sustainable practices on the CU campus. In addition to ongoing recycling and renewable energy programs, we were awarded CU Boulder’s first LEED Silver Certification. We are an auxiliary department supported by student fees through the campus’ student government. We offer a great work schedule, health insurance, paid vacation time, sick time, and holidays.
What Your Key Responsibilities Will Be Leadership: - Perform administrative and supervisory functions related to the coordination of all UMC facilities, programs, and services which constitute an approximate $10 million operation. - Facilitate the hiring, training, and management of professional UMC employees (state classified and university exempt and non-exempt) and the general supervision of approximately 55 full-time staff and 125 student employees. - Provide leadership and guidance in the following areas: student and leadership development, games area operations, revenue generation, facility operations, maintenance, repair and replacement (R&R), scheduling, budgeting, information technology (IT), capital construction, long-term planning, and assessment. Facility and Operations: - Develop plans for facility and operational improvements, including major repairs and construction, and lead work with campus entities for the future renovation and expansion of the UMC. - Ensure staff work proactively with campus partners such as Housing Facility Services, Campus Dining Services, and the CU Book Store to ensure solid communication and collaboration. - Supervise the following areas of the student union: administration, business, and finance; building management, operations, reception desk, and security; building and campus non-academic scheduling and related sales (CU Events Planning & Catering); event audio visual (AV); student safe ride program (CU NightRide); games area (The Connection); student art program; Veterans Memorial Lounge. Campus Collaboration: - Work closely with University departments throughout the CU community, including Finance, Procurement Services, Staff Council, Human Resources, Facilities Management, Risk Management, Strategic Relations, Police Department, Vice Chancellor's and Chancellor's offices, and Student Affairs departments. - Serve as a colleague to other directors in the Division of Student Affairs, including chairing committees on Division and University initiatives and policies. - Supports the Division's and University's strategic plan and goals including those on student engagement and retention. Student Engagement: - Work with various student-run boards impacting the success of the UMC and attend regularly scheduled meetings of the UMC Board, CUSG Finance Board, and CUSG Legislative Council. - Attend various student organization functions and other meetings that pertain to the operation of the UMC and Division of Student Affairs. - Engage in dialogue with students and evaluate decisions through a student development lens, positively promoting the image of the UMC and university. Fiduciary: - Prepare and presents the annual operating budget and authorizes expenditures of UMC funds and other funds under their supervision. These funds include student fees and self-generated revenues. - Supervise the provision of budget and financial support services for CU Student Government (CUSG) cost centers within the UMC. Additional Responsibilities: - Supervise the Campus Manager of Alcohol Service and the Campus EMS Coordinator. - Work with various individuals in the effort to articulate University and UMC policy. - Serve as a liaison to the USS Colorado Alumni Association and maintain the UMC as the state's veterans memorial. - Continue to develop the UMC as the "heart of campus" and a key campus leader for event planning. - Maintain active assessment and marketing efforts by working with Division leadership in these areas. - Co-lead staff to support free expression for students. - Engage in critical incident planning and drills with staff.
What You Should Know - All University of Colorado Boulder employees are required to comply with the campus COVID-19 vaccine requirement. New employees will provide proof of vaccination or receive a medical or religious exemption within 30 days of employment. - This is a predominantly in-person position but remote work opportunities are available depending on event schedule and academic calendar. - The standard schedule for this position in Monday-Friday, though some weekends, evenings, and holidays may be necessary.
What We Require - Bachelor's Degree in higher education, student affairs, business management, or a related field. Relevant experience may substitute for education on a year for year basis. - 6-years of experience managing a complex organization with increasing responsibility for supervision, business operations, facility operations, and auxiliary services.
What You Will Need - Organizational Leadership - The ability to develop and communicate a vision so that others commit and act to fulfill the mission and goals of the organization. - Financial Competence - Able to maintain and apply a broad understanding of financial management principles to ensure decisions are fiscally sound and responsible. - Critical and Analytical Thinking - Ability to objectively assess situations and make impartial, well-reasoned decisions. - Written and Oral Communication - Ability to communicate in a clear, concise, organized, and convincing manner in both written and oral formats. - Critical Thinking - Formulates objectives and priorities, and implements plans consistent with the long-term interest of the organization, capitalizes on opportunities and manages risks. - Team Building - Inspires and fosters team commitment, spirit, pride, and trust. Facilitates cooperation and motivates team members to accomplish group goals. - Partnering - Develops networks and builds alliances; collaborates across boundaries to build strategic relationships and achieve common goals. - Dedication to social justice, diversity, inclusivity and equity in the student union and through its mission to serve the CU Boulder community. - Knowledge of student activities and programming in a higher education setting and that intentionally supports student development, success, and retention. - Knowledge of principles and practices of contracts and business management. - Knowledge of physical plant systems and building maintenance programs.
What We Would Like You to Have - Master's degree in higher education, student affairs, business management, or a related field. - 3-years of experience managing constructions projects in amounts of $500K+. - Demonstrated knowledge and experience supporting student development in a higher education setting. - Demonstrated experience leading large capital projects, renovations, and general construction for a facility that remains open to business operations and the public. - Experience supervising an event and scheduling department. - Experience in a leadership role for a facility with an alcohol license. - Able to collaborate and work with student organizations and a student governing board and to implement student development theories and practices. - Experience in the selection, training, and supervision of professional staff. - Demonstrated ability to perform a variety of tasks in a dynamic environment, including creating and implementing a strategic plan that optimizes the facility's use for students and the CU Boulder community. - Able to stay abreast of the changing role of the student union and student life and development in higher education. - Adept at establishing and maintaining working relationships with a diverse student body, staff, faculty, and general public. - Experience working in a highly visible position, responding to media inquiries, and navigating university and community requests.