Career Center

CUSTODIAL SERVICES PROGRAM MANAGER

University of Wisconsin - Milwaukee

Position Number: 01045829

Introduction (Description of School/College/Dept/Program)
Who We Are: UWM, a doctoral/research intensive university, is Wisconsin’s premier public urban university and offers a comprehensive liberal arts and professional education at the undergraduate and graduate level to over 25,000 students. UWM takes pride in being a student-centered institution that is deeply committed to diversity in its student body, faculty and staff, and programs. Our tree-lined, 104-acre campus is located on Milwaukee’s upper-east side, one of the city’s most attractive residential areas and home to many faculty, staff, and students. For more information, please visit our website at www.uwm.edu

What We Offer:

• Innovative, collaborative, and casual-work environment with flexible work/life balance schedules
• Challenging and progressive career development
• Excellent comprehensive benefits package
• On-site health & wellness programs
• On-site affordable day care
• Best practice PTO policies and paid holidays
• Open communication, recognition programs, and team-building events
• And much more to motivated, results-oriented individuals who want to make a real difference in their community and role.

Job Summary
Under the general supervision of the Assistant Director for Building Operations, this position is responsible for developing, implementing, and maintaining a comprehensive custodial program within the UWM Student Union. The Custodial Services Program Manager hires, trains, and supervises a diverse custodial workforce. This position oversees the Union Custodial Department, including supervisors, full-time custodians, student employees, and other temporary staff. The Student Union is a 330,000 sq. ft. facility which traffics 10,000+ patrons daily and hosts 14,000+ meetings/events annually.

Minimum Qualifications

• Work experience in a supervisory position, demonstrating the ability to coordinate people and resources.
• Working knowledge of cleaning protocols and industry standards (APPA or ISSA).
• Knowledge and understanding of best practices for a custodial services operation including cleaning methods, work procedures, equipment, and supplies.

Preferred Qualifications

• Prior experience developing and implementing a training program, including training materials, manuals, and cleaning checklists.
• Experience in staff scheduling and developing a staffing plan that involves seasonal changes.
• Knowledge of personnel practices as they relate to hiring, evaluating employee performance, employee rights and benefits, and progressive disciplinary process.
• Knowledge of floor care equipment and processes.
• Experience in implementing strategies for effecting change.

Application Instructions
Interested applicants are required to apply online and provide a cover letter addressing your education/experience as they apply to all minimum and preferred qualifications, a resume, and a document listing the names and contact information for three professional references. UWM will not consider paper, emailed or faxed applications.

In instances where the Search and Screen Committee is unable to ascertain from a candidate’s application materials whether they meet any of the qualifications, they will be evaluated as not meeting such qualifications.

All application materials will be further evaluated as evidence of excellent written communication skills.

A well-qualified candidate possessing the ideal combination of skills and experience can expect a starting salary offer at or above $57,000 annually and a generous paid leave package including:
Vacation: 22 days/year
Observed Legal Holidays: Nine legal holidays
Personal Holidays: 4.5 days/year
Sick Leave: Initial entitlement of 22 days which may be used during the first 18-months of employment(one day/month earned thereafter)

This position will require a Post-Offer Pre-Employment Screening. Employment is contingent upon successfully passing the screening.

Application Notes
For this position, applicants are required to apply online. UWM will not consider paper, emailed or faxed applications. Additionally, applicants must complete all required fields and attach any required documents. The process is complete when the message “Your application has been submitted” is displayed and you receive a confirmation number.

Legal Notices AA/EO Statement

UWM is an AA/EO employer: All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity/expression, disability, or protected veteran status.

Reasonable Accommodations

UWM provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact uwm-jobs@uwm.edu or 414-229-4463. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.

Confidentiality of Applicant Materials

UWM is a State agency and subject to Wisconsin’s Open Records Law. UWM will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin’s Open Records law. In certain circumstances, the identities of “final candidates” and/or the identity of the appointed applicant must be revealed upon request.

CBC and Reference Check Policy

Employment will require a criminal background check. UWM takes the prevention of sexual misconduct seriously. As such, you and your references will be required to answer questions regarding any past findings of sexual violence and sexual harassment or any pending allegations of sexual violence or sexual harassment.

Annual Security and Fire Safety Report (Clery Act)

For the UWM Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see http://www.cleryact.uwm.edu/, or call UWM’s Dean of Students Office, Student Union 345 at (414) 229-4632 for a paper copy.

Employment Authorization

In compliance with federal law, all persons at the time of their start date will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Title and Total Compensation Project

The University of Wisconsin System is engaged in a Title and Total Compensation (TTC) project to redesign job titles and compensation structures. As a result of the TTC project, official job titles on current job postings may change in 2021. Job duties and responsibilities will remain the same. For more information please visit: wisconsin.edu/ohrwd/title-and-total-compensation-study/

To apply, please visit: https://jobs.uwm.edu/postings/34853







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