Manages various duties including scheduling space, coordinating logistical details for events, and building/theater operations. Provides on-site evening/weekend supervision of event operations as directed by the supervisor. Hires, trains, and supervises event staff.
Direct event operations to ensure spaces are event-ready which include opening and closing facilities, liaising with other university staff as necessary. Perform walkthrough of spaces used for events to monitor customer use and needs. Upkeep and organize event inventory while following proper action and/or reporting protocols.
Provide coordination of department event staff (crowd control, audience management, ushers, etc.) at events held in university venues as assigned.
Coordinate timely non-classroom scheduling space scheduling (using 25Live) to meet the needs of the University community and external clients.
Coordinate logistical details for meetings and events which includes, but is not limited to, client walkthroughs, on-site support, U.D.C. Theater of the Arts management, room setups, catering coordination, audiovisual services, parking/transportation, internet access, security staffing, and planning.
Recruit, hire, and train staff. Provide secondary supervision to other staff on duty regarding the coordination of event execution and logistics.
Serve as House Manager for U.D.C. Theater of the Arts. Liaisons regularly with Theater’s technical staff to coordinate overall smooth-running operations for the Theater.
Performs other duties and responsibilities as assigned that are related to those enumerated above which do not alter the basic level of responsibility of the position.

Bachelor’s degree required.
Two (2) years of progressive experience in event management and customer service in a higher education environment. Experience in theater management is a plus.
Experience hiring, training, and supervising staff.
Sound understanding of event services (event planning, space scheduling, conference services, etc.)
Experience using scheduling software programs such as 25Live or EMS.
Excellent verbal and written communication skills; ability to listen, clearly articulate thoughts/directions/expectations and develop reports/proposals and make presentations.
Possess strong interpersonal skills and the ability to establish and maintain effective working relationships with VIP guests, senior government officials, a diverse population of students (post-traditional and international), academic departments, external organizations, and the public.
Exceptional customer service skills. Ability to apply critical thinking to solve problems calmly as unforeseen situations arise.
Ability to work evenings and weekends as required.

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About University of the District of Columbia

The University of the District of Columbia's 167-year history carries a unique profile as an urban and public land-grant institution in the nation's capital. UDC is also an HBCU. The university meets the changing needs of 4,600 students and the community through 81 undergraduate and graduate academic degree programs in the College of Agriculture, Urban Sustainability and Environmental Sciences, College of Arts and Sciences, School of Business and Public Administration, School of Engineering and Applied Sciences, and in the UDC Community College. The university's David A. Clarke School of Law is the only public American Bar Association-accredited law school in the District of Columbia. The UDC Firebirds are part of the East Coast Conference, Division II.

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