University Centers and Events (UCE) encompasses the University Union, Gateway Center and Coliseum. University Centers and Events (UCE), provides quality programs, services, and facilities that enhance the educational experience and create a community for students, faculty, staff, alumni, and guests. We assist students to become good citizens of a global community, prepared to function in a diverse world.
The University Union features 330,000 sq ft filled with campus services, dining options, meeting and event spaces, and programming, arts, and activities.
The University of North Texas Coliseum, or “The Super Pit,” is home to the North Texas Men’s and Women’s basketball teams. The arena, designed for functional flexibility, features aesthetic and technical excellence for both patrons and performers. The Coliseum has 9,797 upholstered permanent theater type seats, plus forty-eight positions for wheelchairs.
The Gateway Banquet and Conference Center is a 28,000 square foot, multi-level facility located at the entrance to campus. Gateway services include meeting rooms, outdoor spaces, and an extensive banquet facility.
The Event Support Coordinator is responsible for scheduling, planning, and executing campus meetings and events, both indoors and outdoors. This position works closely with relevant stakeholders to ensure arrangements are made for catering, audio/visual services, alcohol services, event security, and parking.
Event Planning: 1) Responsible for coordinating the space and set-up needs for events in and around the Union. 2) Attends reservation meetings with customers, operational departments, catering staff, and other campus service providers as applicable. 3) Makes arrangements with third party services including estimates, delivery times, set-ups, and pick-up times.
Communication and Customer Service: 1) Works in harmony with others through active, positive, and courteous interactions with faculty, staff, students, and patrons. 2) Cooperates with coworkers to accomplish work efficiently and effectively. 3) Conveys policies and procedures relative to event management and risk management guidelines.
Safety: 1) Completes all work using safe work habits and methods to prevent injuries. 2) Uses equipment properly and in the manner required or directed. 3) Keeps all equipment in good working order and follows storage procedures. 4) Reports any unsafe acts or condition to their supervisor immediately.
Financial : 1) Provides reservation deposit requirements and deadlines to clients. 2) Communicates payment policies. 3) Ensures timely and accurate billing. 4) Process credit card payments when applicable.
Technology: 1) Is proficient in the Event Planning and Space Management software provided. 2) Is proficient in Microsoft office products such as Word and Excel.
Event Execution: 1) Meets with clients on the day of the event to ensure their needs are met. 2) Facilitates on-site transitions to day of event service providers. 3) Troubleshoots and executes changes that may need to be made.
Assessment and Reports: 1) Collect post event feedback from client as well as other service areas. 2) Run event specific reports as requested. 3) Utilize event software reports as a job tool.
Knowledge: 1) Understands relevant university and departmental policies and procedures; 2) Follows the event input processes established by the department to ensure consistency and accuracy.
The University of North Texas System and its component institutions are committed to equal opportunity and comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University of North Texas System and its component institutions do not discriminate on the basis of race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, and employment practices.
Bachelor’s Degree and two years of professional experience related to event planning; or any equivalent combination of education, training and experience.
Knowledge, Skills and Abilities
• Excellent written and oral communication skills. • Demonstrated event management skills. • Excellent customer service skills. • Ability to establish and maintain effective working relationships. • Knowledge of safety and security precautions appropriate to work performed. • Ability to work on call during events including nights and weekends. • Ability to work effectively in a high stress people-oriented environment. • Demonstrated skill in computer use and related software programs.