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Director of Audience Services
The Director of Audience Services works to ensure an excellent patron experience; oversees front of house operations for the Wisconsin Union Theater, directs ticketing services provided through Campus Arts Ticketing and fosters and maintains strong working relationships with several campus Arts departments and programs. This position reports to the Wisconsin Union Theater Director and supervises the Box Office Manager and the Campus Arts Ticketing Web Administrator (two full-time permanent positions), one House Manager (temporary employee position), and 40+ student employees who make up box office and patron services staff. The Director of Audience Services supports student learning by mentoring and teaching students about the front-of-house and ticketing operations of the Theater.
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