Student & Campus Life (SCL) inspires transformation in all Cornell students on their journey of individual, academic and personal evolution. Our division is comprised of leading student affairs experts who support our campus on pressing student life matters including public service, health, wellness, social justice, residential living, food services, sports, recreation, career services, and student activities and organizations including sorority and fraternity life. Our nearly 4,000 staff and student employees who make up SCL embrace the opportunity to represent the division and strive for excellence as we shape the Cornell student experience, one interaction at a time.
Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty and staff of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply.
Campus Life Enterprise Services (CLES) is the primary revenue-generating unit within Student and Campus Life. As a part of the larger CLES unit, and within Residential and Event Services (RES), the Student Center Facilities Support Team is responsible for the intensive and detailed custodial maintenance, event support and audio-visual (AV) support of Cornell's Student Centers, and other assigned area(s). The Student Centers are active hubs around campus that allow students, and other members of the community, a way to experience Cornell's thriving social scene by providing a great place to meet people, grab a bite to eat, or find a place to study. This team is driven by a passion for attention to details in order to provide an excellent customer experience.
Under direct supervision, the Student Center Support Custodian SO-03serves as key member of the support team by providing support and front-line service to students, staff, faculty, and all building users to answer any questions and help facilitate meeting/seminar/conference needs (including any audiovisual requests) . Primary responsibilities include routine custodial maintenance and care in a variety of areas throughout Cornell's Student Centers, and/or other assigned area(s). The SO-03 Support Custodian is the eyes and ears of the Student Center Facilities and is regularly relied upon to report key issues and complex audiovisual requests to support leads and ensure the overall execution of critical daily tasks.
A successful SO-03 Support Custodian will demonstrate effective interpersonal and customer services skills to effectively and clearly communicate with a variety of building guests and students and be poised to serve as a good steward of the university. Additionally, this position will leverage basic audiovisual skills to ensure that client technologies are consistently met. Must also have the ability to be creative and flexible at all times as schedules, shifts, locations, and daily tasks are subject to change to support special events or circumstances. Position may require evening, weekend, and holiday hours.
This job posting is currently for one position. Location will be based on business needs and include verifying shifts
High School diploma or equivalent with at least 1 year of relevant experience in a customer service field, or an equivalent combination of experience and education.
Previous experience performing event setups (i.e. experience setting up tables, chairs, equipment, skirting, etc.) as well as demonstrated proficiency in basic audiovisual support
Must be able to effectively read and write in English.
Basic computer knowledge and troubleshooting experience
Must poses & maintain a valid NY State driver's license
Physical Requirements include:
Able to lift 50 lbs. consistently throughout the shift moving tables, chairs, etc.
Able to operate necessary power equipment (i.e. floor machines, vacuums, buffers, etc.)
Able to climb an 8 ft. ladder.
Able to stand for long periods of time
Must be able to work in all weather conditions and extreme temperatures for extended periods.
Must be free of debilitating dust allergies, or have the ability to manage such allergy.
Knowledge and previous experience working in a Student Center, Event Center, and/or Conference Center operation preferred.
No relocation assistance is provided for this position. Visa sponsorship is not available for this position.
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About Cornell University
In 1865, Ezra Cornell founded an institution "where any person can find instruction in any study." From the beginning, all students were welcome, regardless of race, gender, ideology, or socioeconomic status. Today, we invite you to join our talented and diverse students and accessible faculty who, together, form a living and learning community unmatched in its breadth of opportunities.Cornell University's college, schools, and other academic units offer more than 4,000 courses, 70 undergraduate majors, 93 graduate fields of study, undergraduate and advanced degrees, and continuing education and outreach programs.